Once I am finished with the hire boxes, how do I arrange for them to be picked up?

2025-03-13T18:13:24+11:00By |

To organise a pick up of your hire boxes and hired tape dispensers, you need to do it online on the website by clicking on the hire return page. Alternatively send us an email with your name, number, order number and new collection address. You first pick-up is free as long as you call us [...]

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How much is the deposit?

2025-03-13T18:12:35+11:00By |

You pay an individual deposit on each box you hire. This way if you want to keep a number of the boxes, you only forfeit the deposit on the number of boxes you decide to keep. The per box deposit on medium boxes is $1.60. The per box deposit on large boxes is $2.50. The [...]

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Is it cheaper to hire or buy the boxes from Hire A Box?

2025-03-13T18:11:52+11:00By |

If you plan on returning the boxes within 3 months, it is cheaper to hire the boxes. If you hire the boxes and then decide you want to keep some of the boxes, this is no problem however you just forfeit the deposit on the number of boxes you decide to keep. If you plan [...]

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If my order is under the minimum value required for a free delivery, what is the delivery fee?

2025-03-13T18:00:00+11:00By |

For hire jobs, a delivery fee of $35 is capped for orders under $30. For orders above $30 the delivery fee is the difference between $65 and the value of the hire items. For sale jobs, a delivery fee of $35 only applies to orders $65 or under. For orders above $65 the delivery fee [...]

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How often and what times do you deliver?

2025-03-13T17:57:41+11:00By |

Our drivers are generally available from 8am to 6pm, Monday to Saturday. Occasionally when our drivers have reached the maximum number of deliveries in a two hour timeslot, you may find the timeslot has been greyed out on the website booking form so you are unable to select that time.

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Can you deliver today?

2025-03-13T17:55:37+11:00By |

If you require a same day delivery, this may be possible if the driver is in your area and has the stock you require with them. For same day deliveries, it is best to call our Customer Contact Centre on 1300 858 446 prior to 11am on the given day. Failing the same day delivery [...]

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How quickly can you deliver?

2025-03-13T17:49:23+11:00By |

Our drivers can generally deliver next day. When making a booking, we ask for a two hour timeslot starting at 8am – 10am and the last timeslot being 4pm – 6pm. However this can differ depending on the drivers’ schedules in each city. Please note this is a preferred timeslot and should the driver not [...]

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How do I qualify for a free delivery?

2025-03-13T17:48:38+11:00By |

All initial orders qualify for one free top-up delivery and one free pick up as long as the top-up and pick-up orders are placed within 3 months of the initial delivery. For hire jobs, delivery is free when you hire packing boxes or tape dispensers to the value of $65.00 inc. GST or over. For [...]

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How do I place an order

2025-03-13T17:44:33+11:00By |

You can either place your order online here, and pay for it using a Mastercard, Visa card or Debit Visa card. If you can not use one of these cards, you can pay for your order via Electronic funds Transfer (EFT). If you are paying via EFT you will need to contact the office to [...]

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