To organise a pick up of your hire boxes and hired tape dispensers, you need to do it online on the website by clicking on the hire return page. Alternatively send us an email with your name, number, order number and new collection address. You first pick-up is free as long as you call us within 3 months of the initial delivery date. If you require more than one pick up in order to return all your hired items, a $35 fee will apply for each pick up. Please note the drivers will be in touch within 2-3 days once your pick up request has been received. We do not collected hired boxes or tape dispensers after the 3 month period, so any longer than 3 months after the delivery date on the original (first) order.