Hire A Box understands general wear and tear, we do, however, ask you not to remove the tape from the boxes or write on the boxes. When unpacking, please slice along the tape. If you need to label the boxes, you should write on the tape. As long as the cardboard is not ripped, torn or water damaged you will receive your deposit back. You will not receive your deposit back for boxes that are missing. Please refer to our terms and conditions for further information.